Last updated November 9, 2026

Data Deletion

Request deletion of the data this OpenReply installation holds about you, even if you do not have an OpenReply account.

If you interacted on Instagram

Email ai@melodywand.com. Include your Instagram username, the account you interacted with and, if you know them, the approximate date and post link. Please keep passwords and access tokens private. We may ask for a limited proof of account control before acting.

If you administer a connected account

In OpenReply Settings, choose Disconnect to remove the stored connection and stop campaigns for that account. For deletion of remaining records, contact the operator from your sign-in email and include the workspace name and connected account.

What happens next

After verifying the request, the operator will identify the records held by this installation, handle deletion where applicable and tell you the result. If any information must be kept, the operator will explain why. For data held directly by Instagram, use Instagram’s own account and privacy controls. See our privacy policy for more details.